State of Arizona :


Job Information
Job Title:  Administrative Assistant 2 
Job Reference ID:  42867 
Grade:  15 
Posted Date:  11/16/2018 
Close Date:  11/20/2018 
Job Description


Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.


Division of Employment and Rehabilitation Services

Child Care Administration

3443 N Central Ave.

Phoenix, AZ 85012

This posting will remain open until a sufficient amount of resumes are received





This position provides administrative support to Child Care Administration leadership and administrative staff. The ideal candidate will utilize customer service skills to frequently communicate with the public, Child Care employees and management. This position requires the candidate to multitask with ordering supplies, maintaining inventory, assist Admin Asst. 3 with duties.


-          Performs a variety of administrative task including, research, special projects, reports, etc.

-          Provide quality customer service to communicate and work with staff members, clients, providers and Arizona Department of Child Safety case managers to obtain current and updated mailing information

-          Acts as a local office coordinator to complete research, maintain daily logs, complete reports and alphabetic filing for all client mail received as well as providing travel arrangement assistance as needed

-          Provides administrative support for other district/office supervisors, such as updating Child Care system information screens, inventory supply control and orders for virtual office specialist as needed.

-          May be required to schedule and attend staff meetings and huddles, takes minutes and disseminates to staff and others

-          Provides recruitment information upon request to office staff. May be required to contact and schedule interviews


-          Advanced knowledge of Microsoft computer software applications and office equipment

-          Knowledge of style and format of email correspondence and memos

-          Experience with screening, routing and filing incoming and outgoing correspondence and telephonic communications

-          Excellent verbal and written communication with internal and external customers

-          Appropriately work with material and information of a confidential nature

-          Use of good judgement handling complex and elevated customer concerns and complaints

-          Ability to work well independently in an environment that requires organization, flexibility and detail oriented planning

-          Ability to complete tasks in a timely manner


-          The ideal candidate in this role will have at least 2 years administrative experience Bilingual, Spanish


-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

-          AZ Driver’s License


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602 542-4221 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $31,200.00-34,320.00 


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