State of Arizona :


Job Information
Job Title:  Vocational Rehabilitation Program Supervisor 
Job Reference ID:  44080 
Grade:  22 
Posted Date:  01/11/2019 
Close Date:  01/11/2019 
Job Description



Your Partner For A Stronger Arizona

Vocational Rehabilitation Program Supervisor

8930 E. Raintree Drive, Scottsdale, Arizona 85260

3221 N. 16th Street, Phoenix, Arizona 85041

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security is looking for individuals that are committed to service, community, and teamwork.

Why Should You Apply?

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

-      Affordable Health, Dental and Vision

-      10 holidays per year

-      Paid Vacation and Sick time off - start earning it your 1st day

-      Life and Disability Insurance

-      Contribute to, and participate in the Arizona State Retirement System

-      Ride Share and Public Transit Subsidy

-      Career Advancement Opportunities

-      Tuition reimbursement


Please contact us at (602) 542-0928 to start your career today or apply through Requests for accommodations can be made by calling this number or by clicking this link to access the ADA Job Board.

The Department of Economic Security is seeking an experienced individual to join our team as a Vocational Rehabilitation Supervisor. This position provides direct supervision to Vocational Rehabilitation staff including hiring, training, coaching, evaluating, and performing disciplinary action when necessary.  The position is responsible for monitoring case management practices to ensure compliance with RSA policy and procedure; reviewing and approving Vocational Rehabilitation client cases and conducting quality assurance reviews; representing Rehabilitation Services Administration (RSA) in the community and on boards, committees, and work groups; facilitating unit team meetings and case staffing and assigning workloads. This position also completes unit reports and analyzes and interprets case management reports to determine a course of action.

Job Duties:

-        Provides supervision and oversight of VR staff.  Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.

-        Monitors case management practices to ensure compliance with RSA policy and procedure; reviews and approves client cases. 

-        Completes unit reports; Analyzes and interprets case management and performance reports and determines course of action.

-        Represents RSA in community partnership/stakeholder meetings, forums, boards, committees, and work groups. Participates in public relations, community outreach, and responds to public and program inquiries.

-        Responds to and researches client inquires and appeals.

-        Facilitates regular team meetings, discussions, and case staffings; responsible for assigning workloads and duties.

-        Reviews cases for quality assurance through formal and informal case reviews. 


Knowledge, Skills and Abilities:


-        Knowledge of federal and state laws and regulations for Vocational Rehabilitation, rehabilitation principles and practices and reporting requirements.

-        Knowledge of various disabilities and effective case management and counseling techniques. 

-        Knowledge of effective management and supervisory techniques.

-        Skilled in leadership, problem solving, decision making, negotiating, analyzing, evaluating, interpreting data to implement solutions, oral and written communication.

-        Ability to work with a diverse group of stakeholders, ability to prioritize tasks, ability to provide leadership and teambuilding, ability to establish and maintain effective working relationships.

Licenses and Certifications:


-        Bachelor's degree in a field of study reasonably related to vocational rehabilitation to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation counseling, social work, psychology, disability studies, business administration, human resources, special education, supported employment, customized employment, economics, or another field that reasonably prepares individuals to work with clients and employers and three years of paid or unpaid experience working with individuals with disabilities.


-        Master’s degree in Rehabilitation Counseling or a related field.

-        Arizona Level 1 Finger Print Clearance Card

-        If the position is required to drive on state business, the position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate tot the a ssignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12).

-        Be subject to a search of Child Protective Services Central Registry


-        Experience working with individuals with disabilities.

-        Individual should have 6 months-2 years of supervisory experience.

-        Commission on Rehabilitation Counselor Certification (CRC) preferred.

-        Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.

-        Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.

Equal Opportunity Employer/Program Ÿ Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. ŸFree language assistance for DES services is available upon request.



Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $0.00-53,000.00 


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