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Job Information
Job Title:  Federal/State Licensing Surveyor - Long Term Care Facilities 
Agency:  DEPARTMENT OF HEALTH SERVICES 
Job Reference ID:  45605 
Category:  INVESTIGATIONS/COMPLIANCE 
Grade:  21 
Posted Date:  03/14/2019 
Close Date:   
Job Description

This position is responsible for accurate completion of surveys and complaint investigation, scheduling and prioritizing work assignments, document and form preparation, all within the established time frames.  The individual in this role will conduct in-depth complaint investigations and compliance evaluations to determine compliance with established state statutes and rules for up to 18 types of health care facilities, including state and federally funded programs.  This role will make critical, defensively sound judgments to recognize and act upon conditions affecting health, safety and welfare that are within the purview of state and/or federal statutes and rules/regulations.




ARIZONA DEPARTMENT OF HEALTH SERVICES

150 N. 18th Ave, Phoenix, AZ 85007

 Promoting Health and Wellness for all Arizonans” is the motto of the Arizona Department of Health Services (ADHS). ADHS promotes and protects the health of Arizona’s children and adults and sets the standard for personal and community health through direct care, science, public policy and leadership. ADHS is an award winning, nationally recognized department and is one of the largest in Arizona State Government with a budget of 1.5 billion dollars and workforce of approximately 1550 employees.

 

Visit our website at http://www.azdhs.gov

Federal and State Licensing Surveyor

Licensing/Long Term Care Facilities

JOB SUMMARY

This position is responsible for accurate completion of surveys and complaint investigation, scheduling and prioritizing work assignments, document and form preparation, all within the established time frames.  The individual in this role will conduct in-depth complaint investigations and compliance evaluations to determine compliance with established state statutes and rules for up to 18 types of health care facilities, including state and federally funded programs.  This role will make critical, defensively sound judgments to recognize and act upon conditions affecting health, safety and welfare that are within the purview of state and/or federal statutes and rules/regulations.

 

The State and Federal Licensing Surveyor will be responsible for conducting investigations of considerable difficulty to determine violations of state and/or Medicare rules and regulations, including physical, mental, sexual and emotional abuse, long with conducting joint investigations with local law enforcement agencies and Adult Protective Services as necessary. 

The individual in this role will prepare reports demonstrating compliance and/or non-compliance related to complaint investigation for possible enforcement and data collection within established time lines, along with conducting a comprehensive review of records at facilities.  The Federal and State Licensing Surveyor will assess compliance with approved architectural design, state and local fire department codes or standards, sanitation and nutrition rules/regulations and statutes.  This role will conduct pool safety inspections, such as fencing, locks, etc. 

 

The individual in this role will maintain a case load which requires complex scheduling; close coordination with providers and other agencies; and accurate and thorough documentation for public files.  This role will also conduct on-site statewide, multi-faceted surveys and evaluations for compliance with Federal Regulations for Social Security Act Title XVII and Title XIX Medicare facilities.  The individual in this role will prepare quality rating for Skilled Nursing Facilities, along with determining federal enforcement remedies, and also evaluate allegations of abuse, neglect or misappropriation of property.

 

Responsibilities include:

        Surveying facilities to verify compliance with state licensing and Medicare certification standards and to protect the health, welfare and safety of consumers, clients, residents and/or patients based on state and CMS regulations

        Conducting complaint investigations based on the state and federal regulations

        Composing statements of deficiency, field trip reports and other correspondence

        Conferring with and providing technical assistance to administrators and staff of facilities regarding areas not in compliance with state standards; and Medicare regulations

        Recommending for or against Medicare and Medicaid certification, state licensure and enforcement actions, based on review of findings and acceptable plan of correction and follow-up inspection

        Serving as precept for new surveyors

        Testifies at administrative and judicial hearings as necessary

        Attending meetings, participating in in-service training and continuing education programs; performing improvement committees and work groups

        Preparing Time and Effort repots in a accurately and timely manner

        Supporting a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of ADHS, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

 

Requirements include:

        Arizona Revised Statutes and Arizona Administrative Code (rules) survey and investigation methods, workload management, policies and procedures applicable to state licensure and/or Medicare certification and operational policies and procedures of the department

        American with Disabilities Act as it relates to health care facilities

        State and local standards for fire protection, sanitation, zoning and occupancy standards, building and zoning codes as they apply to health  care facilities

        Enforcement options available to the department and legal document preparation, of organizational and corporate structures and management practices and procedures typically experience/utilized in state licensed and CMS certified health care facilities

        Characteristics and identification of physical, sexual and emotional abuse; physical and behavioral signs of illness and disease including persons with special needs, growth and development stages; and of disease and the aging process; of how to provide and the purpose for/of, educational and activity programs, including the activities of daily living

        Nutrition standards

        Adult learning strategies utilized in the course of provider training

        Community regulations, Medicare State Operations Manual, State Operations Manual Appendices, Interpretive Guidelines and State Agency letters

        Healthcare delivery models/practices including nursing, pharmacy, social services, infection control and dietary

        Performance management (PM) model and continuous quality improvement (CQI) methods in a public health setting

        Orla and written communication and documentation, including the ability to receive detailed information through oral communication

        Analyzing and evaluating a wide variety of administrative and program records to determine compliance with applicable state statutes and rules during surveys and complaint investigations

        Interpersonal relations as applied to contacts with providers and staff, representative of local and state governmental agencies including Adult Protective Services, local police departments, Department of Economic Security, Public Health consumers, media and the public

        Educating and assisting providers on a variety of topics including those of discipline and abuse development, records maintenance, supervision, safety, equipment standards, nutrition, sanitation, dispensing of medications, transportation, persons with special needs, the Americans with Disabilities Act, zoning and others

        CMS and department performance measures

        Computer management

        Work effectively in a team or independently

        Identify problems requiring immediate corrective action; determine recommendations to include in reports developed as a result of surveys and/or investigations conducted

        Make recommendations for initiating enforcement actions against providers not in compliance with statutes and rules, including recommendations approving/denying/revoking a license or certification for issuing cease and desist orders for non-compliant actions; assessments of civil money penalties; temporary orders; intermediate sanctions and provisional licenses

        Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

 

Preferred Qualifications:

        Appropriate background in the health professions or health administration, in addition to basic investigative skills.  Therefore, one element in the standard is that the surveyor be qualified in one of the following professions:

Hospital Administrator; industrial Hygienist; Laboratory or Medical Technologist, Bacteriologist, Microbiologist, or Chemist; Medical Record Librarian; Nurse; Nursing Home Administrator; Nutritionist; Pharmacist; Physical Therapist; Physician; Qualified Intellectual Disabilities Professional; Sanitarian; Social Worker; Behavioral Health Professional; or any other professional category used for health professional positions

        Some positions may require possession of a professional license to practice, i.e., Registered Nurse, in the State of Arizona or proof of eligibility for reciprocity of an out-of-state license

        Preference will be given to candidates with prior Public Health experience

Benefits

The State of Arizona provides an excellent comprehensive benefits package including:

-        Affordable medical, dental, life, and short-term disability insurance plans

-        Top-ranked retirement and long-term disability plans

-        Accrued vacation pay and sick days

-        10 paid holidays per year

-        Deferred compensation plan

-        Credit union membership

-        Wellness plans

Employment Requirements

Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment.  Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.12).

 

-        Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.

-        All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

-        Click the APPLY NOW button to submit your application.

 

Having trouble applying for this position?

Email [email protected] or call 602-542-4700 for assistance.

 

 
Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $0.00-52,167.34 

 

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