State of Arizona :


Job Information
Job Reference ID:  48505 
Grade:  13 
Posted Date:  07/11/2019 
Close Date:  07/14/2019 
Job Description


Your Partner For A Stronger Arizona


Division of Employment and Rehabilitation Services

11526 West Bell Road, Surprise, Arizona 85374

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security is looking for individuals that are committed to service, community, and teamwork.

Why Should You Apply?

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

-       Affordable Health, Dental, Vision and Life and Disability Insurance

-       10 holidays per year

-       Paid Vacation and Sick time off - start earning it your 1st day

-       Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)

-       Contribute to, and participate in the Arizona State Retirement System

-       Ride Share and Public Transit Subsidy

-       Career Advancement Opportunities

-       Tuition reimbursement


Apply through For questions about this career opportunity, please call 602-542-0088. Requests for accommodations can be made by calling this number or by clicking this link to access the ADA Job Board.


The Department of Economic Security Division of Employment and Rehabilitation Services is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Service Technician. The Rehabilitation Service Technician is responsible to provide potential applicants with a basic overview of Vocational Rehabilitation services, arrange for an office orientation session and completes initial interviews. The Rehabilitation Technician disseminates information to clients, vendors and providers as well as keeps the counselor informed of relevant information regarding their caseload.  This individual provides support to counselors by assisting with obtaining information used to determine eligibility, plan appropriate services, and address client issue.


Knowledge, Skills and Abilities:

-          Knowledge of Federal and State laws, statutes, rules, regulations pertaining to the provision of vocational rehabilitation services to individuals with disabilities

-          Knowledge of guidelines and best practices of the Vocational Rehabilitation program, a variety of disabilities, general knowledge of disabling medical conditions, and available community resources.

-          Knowledge of various computer software programs, to include Microsoft Office Suite, internet applications, and email.

-          Skills in observing behaviors with regards to possible employment and employment expectations.

-          Skills in assisting in case load management and data entry into automated information system.

-          Skills in maintain up-to-date progress notes in case file, problem solving and decision making, written and verbal communication skills

-          Ability to prioritize work, assign and review work, provide information to customers, providers, community organizations and agencies.

-          Ability in evaluate and assist the VR Counselor in managing their caseload.

-          Ability to establish and maintain effective working relationships

-          Ability to collect assessment information needed for the VR Counselor to determine eligibility of applicant.

-          Ability to research, prepare letters for the VR Counselor's signature.

Licenses and Certifications:

-          A Level One Clearance Card from the Arizona Department of Public Safety is required to perform the duties and responsibilities of this position, in accordance with A.R>S.41-1968

-          Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all new hired State employees 

-          Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

-          The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle.


-          An Associates of Arts or Sciences or Applied Sciences in a discipline related to human services; or 21 semester hours in a discipline related to human services and one year experience in a vocational rehabilitation or independent living program; or A High School diploma or GED and (2) two years of experience in a vocational rehabilitation or independent living program; or (3) three years of experience in an organized program providing services to individuals with disabilities.

-          Completion of a certificate program in disability awareness, social services, substance abuse or other behavioral services field from an accredited college substitutes for (1) one year of experience.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.

Equal Opportunity Employer/Program - Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. -Free language assistance for DES services is available upon request.


Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $11.14-15.20 


Close Massege Box

Welcome to Get Accessible Now Accessibility. Loading please wait...

To pause and unpause the screen reader use Ctrl + SpaceBar.
To review and adjust the settings press the Back Slash "\".
To toggle on and off the list of keyboard commands press Alt + "K".
↑ and ↓ arrows use to select dropdowns and radio buttons.
Ctrl + Alt + ↑ = Move up one row.
Ctrl + Alt + ↓ = Move down one row.
Spacebar use to select checkboxes or button.
Ctrl + Shift + Backspace = Close the reader to allow third party readers to function or reopen it.

To exit any menu click the ESC key.

Here is a complete list of Keyboard Commands for this toolbar.
  • \ = List selected hotkeys
  • Ctrl + spacebar = Play or Pause Audio Reader
  • Alt + K = Keyboard Commands
  • Alt + F1 or Alt + H = Access Help and Technical support
  • Alt + M = Menu
  • Alt + S = Access the toolbar settings
  • Alt + I = Text increase font size
  • Alt + D = Text decrease font size
  • Alt + P = Readable text
  • Alt + L = Highlight links
  • Alt + N = Keyboard navigation
  • Alt + J = Grayscale
  • Alt + Y = Contrast
  • Alt + T = High Contrast
  • Alt + R = Clear Settings
  • Alt + 7 = Increase voice pitch
  • Alt + 8 = Decrease voice pitch
  • Alt + 9 = Increase audio rate
  • Alt + 0 = Decrease audio rate
  • Alt + + or Alt + V = Increase volume
  • Alt + - or Alt + B = Decrease volume
  • Esc = Exit the toolbar or any dialog
  • Ctrl + F5 = Refresh Page
  • Tab = Navigate to the next element
  • Shift + Tab = Navigate back
  • Ctrl + Alt + ↑ = Move up one row
  • Ctrl + Alt + ↓ = Move down one row
  • Alt + C = Access Certification
  • Ctrl + Shift + X = Close or open this toolbar
  • Ctrl + Shift + Backspace = Full close or open this service (with page reloading)
  • ↑ and ↓ arrows use to select dropdowns and radio buttons
  • Spacebar use to select checkboxes or button

Close Massege Box

Accessibility Tools

Accesibility guy
Get Accessible Now
Accesibility guy
Get Accessible Now
help Report Accessibility
Issues and Help
Close Get Accessible Now
Play Play
Stop Stop
Pause Pause
Certification Certification
Hide Hide