State of Arizona :


Job Information
Job Title:  Disabled Veterans Outreach Program Representative 
Job Reference ID:  52214 
Grade:  16 
Posted Date:  12/03/2019 
Close Date:  12/06/2019 
Job Description


Your Partner For A Stronger Arizona

Disabled Veterans Outreach Program Representative

735 N. Gilbert Rd., Gilbert, AZ 85234

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security is looking for individuals that are committed to service, community, and teamwork.

Why Should You Apply?

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

-      Affordable Health, Dental, Vision and Life and Disability Insurance

-      10 holidays per year

-      Paid Vacation and Sick time off - start earning it your 1st day

-      Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)

-      Contribute to, and participate in the Arizona State Retirement System

-      Ride Share and Public Transit Subsidy

-      Career Advancement Opportunities

-      Tuition reimbursement


Apply through For questions about this career opportunity, please call (602) 542-0081. Requests for accommodations can be made by calling this number or by clicking this link to access the ADA Job Board.

The Department of Economic Security Division of Employment and Rehabilitation Services is seeking an experienced and highly motivated individual to join our team as a Program Service Evaluator 3 for the Disabled Veterans Outreach Program. This position is responsible for providing services to disabled, and economically disadvantage veterans. As well as veterans with significant barriers to employment especially homeless veterans, long term Unemployment Insurance clients, recently separated veterans, and veterans with employment barriers. This position will allow you to travel to many different organizations locally. Make a difference to in fellow veterans’ lives.

This posting will remain open until a sufficient number of resumes are received

Job Duties:

-        Interview/ conduct an assessment with veterans with significant barriers to employment to obtain information about job skills, education, training and qualifications to identify employment barriers.

-        Assist in completing self-registration, identify appropriate workshops and inform veterans of other services available to assist them to transition into the workforce.

-        Develop action plans and document all services for any veterans with significant barriers to employment and/or eligible spouse that are seen.

-        Provide intensive services to include: Career guidance, coordinate supportive services, job development, referrals to training opportunities, and referrals to job openings.

-        Performs outreach to employers to promote the hiring of veterans, job development, and follows up on job referrals and veterans hired.

-        Attend meetings, seminars, and training sessions to enhance services to veterans, productivity, knowledge, and professionalism.

-        Travel is required to conduct outreach activities at a variety of sites including, but not limited to: Vocational Rehabilitation & Employment programs, Homless Veterans' Reintigration Program grantees, Department of Veteran Affairs medical centers Vet Centers, Homeless shelters, Civic and service-organizations, community Stand Downs, Military Installations, Workforce Investment Act partners, State Vocational Rehabilitation Agencies.

Knowledge, Skills and Abilities:

-        Basic Interviewing techniques

-        Customer Service techniques

-        Office software such as Word, Excel, PowerPoint

-        Writing, reading, comprehension

-        Accessing resources to refer clients

-        Defusing difficult client situations

-        Develop working knowledge of local offices policies and procedures

-        Document customer services using personal computers, internet, and computer software


Licenses and Certifications:

-        Must be a service-connected disabled veteran with other then a dishonorable military discharge, and have a DD214 and Veterans Administration rating letter

-        High School Diploma or equivalent

-        Must be able to obtain an AZ State Fingerprint Clearance Card

Applicants for this position will be required to apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets DES requirements for a Level One card.

-        If the position is required to drive on state business, the position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12).


-        Working with military veterans preferred

-        Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired state employees

-        Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.

Equal Opportunity Employer/Program Ÿ Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. ŸFree language assistance for DES services is available upon request.


Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $38,562.16-38,562.16 


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