State of Arizona :


Job Information
Job Reference ID:  55042 
Grade:  28 
Posted Date:  03/25/2020 
Close Date:  04/08/2020 
Job Description


Senior Project Manager - IT

800 W. Washington

Phoenix, AZ


Are you ready to work for an exceptional state agency that works to protect the life, health and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.


The ICA is currently looking for an exceptional individual to join the Management Information Systems (MIS) team.  The individual appointed to this position will work with Agency management and staff to establish appropriate processes and timelines to support administration, development, and change management activities.


The individual appointed to this position will be responsible for managing multiple middle to large size projects.  This position plans and implements new projects, which will require managing projects based on repeatable standards and practices.  In addition this position manages project budgets, allocates resources, and works cross-functionally to solve problems and implement changes; pro actively and routinely identifies, mitigates, and reports project risk, and solves complex problems.  In addition, this position required Digital Government knowledge, enabling the person to develop new Digital Government Solutions to the functional and technical design of projects.  Will be required to: develop enhancements and updates in the digital environments; analyze, debug and resolved defects in digital government applications; complete unit and system tests to ensure quality of work; engage with business stakeholders to understand functional requirements and specifications and to analyze and resolve development issues in a timely manner. 


The Senior Project Manager position will also lead the agency’s ongoing development of Salesforce platforms and serve as the agency’s technical lead for deployed Salesforce-based platforms.  This position involves documentation and training of MIS, Service Desk, the business staff members to further Salesforce skills and abilities.  This position will primarily be responsible for direct vendor relationships related to technical Salesforce work provided to the agency and be responsible for ensuring that a high-level of communication is provided to all stakeholders.


As a State of Arizona agency, the ICA offers an excellent benefits package, including top-ranked retirement and long-term disability plans, affordable medical, dental, vision, life and short-term disability plans, 10 paid holidays per year, 13 paid vacation days and 12 paid sick days per year, and a deferred compensation plan option.



·         AZ Driver’s License Required

In-State travel is required.  Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment.  Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see A.A.C R2-10-207 (12). Employees may be required to use their own transportation, as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.  




Knowledge of:

·         Considerable working knowledge of both theoretical and practical aspects of project management.

·         Considerable knowledge of the organization's methodologies and tools.

·         Considerable knowledge of the organization's policies and procedures.

·         Considerable knowledge of inter-

·         Relationships among various internal and external organizational functions.

·         Considerable knowledge needed to identify opportunities and implement solutions to improve efficiency and reduce waste.

·         Proficiency with Project Management Body of Knowledge (PMBOK)


Skill in:

·        Strong customer service skills.

·        Excellent interpersonal, written, and oral communication skills.

·        Advanced Logic and analytical skills.

·        Demonstrate ability to balance, prioritize and organize multiple tasks.

·        Demonstrate skill in identifying required resources, trains, schedules and monitors resources.

·        Demonstrate skill to lead initiatives to develop solutions and processes to meet needs; identifies unique innovation approaches.

·        Works with minimum guidance and/or supervision.

·        Advanced Project Management skills.


Ability to:

·        Review and recommend equipment resources and software.

·        Lead the initiative to develop solutions and process to me needs.

·        Handle difficult or emotional customer situations.

·        Work cooperatively with colleagues and support staff.

·        Demonstrate the ability to build strong relationships inside and outside the organization.

·        Demonstrate the ability in leading teams to design solutions for clients

·        Demonstrate the ability to work collaboratively in teams and across organizations

·        Demonstrate the ability to synthesize feedback and adjust plans accordingly

·        Demonstrated the ability to develop and write technical documentation.



Ideal candidates will have:

·                  A Bachelor’s degree plus three to five years of Project Management Experience.

·                  Two to three years of Digital Government development and design experience.

·                  Arizona State Project Management Certification.


·         All newly hired employees are subject to E-Verify Employment Eligibility Verification.

·         The ICA is an Equal Employment Opportunity Agency.

·         Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. During all phases of the application and selection process, people with a disability may request a reasonable accommodation by contacting the ICA’s Human Resources Department at (602) 542-5559.


Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $70,870.59-80,000.00 


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