State of Arizona :

 

Job Information
Job Title:  PROGRAM SERVICE EVALUATOR II 
Agency:  DEPARTMENT OF CHILD SAFETY 
Job Reference ID:  55326 
Category:  SOCIAL AND HUMAN SERVICES 
Grade:  15 
Posted Date:  04/08/2020 
Close Date:  04/14/2020 
Job Description



Arizona Department of Child Safety

A New Beginning for Arizona’s Children

PROGRAM SERVICE EVALUATOR II
Office of Licensing & Regulation
3003
  N. Central Avenue

Phoenix, AZ 85012

www.azdcs.gov

DCS Mission Statement

Successfully engage children and families to ensure safety, strengthen families, and achieve permanency.

JOB SUMMARY:

The Arizona Department of Child Safety (DCS) is accepting applications for a Program Services Evaluator (PSE) II.   As part of the Office of Licensing and Regulation (OLR), the PSE II will be responsible for coordinating and completing background checks, ensuring prospective family foster home placements, child welfare licensed employees, and licensing agency employees meet established background guidelines.

 

DCS’s Office of Licensing and Regulation is the licensing and regulatory authority that licenses and monitors Foster Homes, Congregate Care Agencies, Child Placing Agencies, and Adoption Agencies across the State of Arizona.

JOB DUTIES: 

-          Ensures applications/records requests are complete; in addition to verifying accuracy of payments

-          Oversees the fingerprint clearance, and background check process (Central Registry and Adam Walsh checks); in addition to updating internal databases and tracking logs

-          Provides technical assistance via telephone or email to field staff, service providers, licensees, and the community

-          Receives and directs calls

-          Provides administrative support to Foster Home Licensing, Child Welfare Licensing, Life Safety Inspections, Policy, and OLR leadership

-          Serves as a backup to the OLR licensing coordinators

-          Assists with weekly huddle board metrics and end of week reports

-          Performs other duties appropriate to the assignment

 

 

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):

Knowledge of:

-          Regulatory principles and practices, as well as federal and state laws and regulations pertaining to licensing, renewal and safety inspection requirements

-          State and agency policies and procedures governing licensing

-          Problem solving techniques

-          Personal computers and software (e.g. Microsoft Office, Access, Excel, etc.)

Skill in:

-          Organization and workload management

-          Utilizing computer software, which includes but not limited to Microsoft Office, Quick Connect, Children's Information Library and Data Source (CHILDS), and database management software programs

-          Planning and prioritizing work

-          Providing excellent customer service 

-          Verbal and written communication

-          Establishing and maintaining interpersonal relationships

 

Ability to:

-          Pay attention to detail

-          Write and present reports

-          Work without direct supervision

-          Remain focused on task(s) and complete assignments within deadlines

-          Demonstrate tact and diplomacy in representing the department

-          Understand and address concerns of individuals regulated by OLR; in addition to analyzing complex problems

-          Multi-task with accuracy

-          Interpret state and federal laws and rules

-          Display sound judgment

-          Work as a member of a team as well as independently

-          Be flexible and adaptable

-          Safely operate a motor vehicle

 

SPECIAL SELECTION FACTOR(S): 

Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record check, must maintain acceptable driving record and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

 

Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration.

 

The ability to secure and maintain an Arizona Fingerprint Clearance Card.

The ability to secure and maintain clearance from the DCS Central Registry.

PRE-EMPLOYMENT REQUIREMENTS: 

Employment is contingent on the selected applicant passing a background investigation.

BENEFITS: 

We offer a comprehensive benefits package that includes: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

RETIREMENT: 

Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

 

 
Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $31,241.00-34,241.00 

 

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