Chief People Office :


Job Information
Job Reference ID:  57414 
Grade:  18 
Posted Date:  07/23/2020 
Close Date:  07/30/2020 
Job Description


Your Partner For A Stronger Arizona


DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.


Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.



2031 Spawr Circle, Lake Havasu City, AZ 86403


Job Summary:  The Department of Economic Security Division of Developmental Disabilities is seeking an experienced and highly motivated individual to join our team as a Network Coordinator. This position is responsible for supporting Qualified Vendors (QV) with technical assistance (both fiscal and programmatic) and licensing and certification requirements to provide Residential, Day Program, and Home and Community Based (HCBS) services.  The Network Coordinator assists in acquiring needed services and general information.


Job Duties:

·        Recruitment, certification, training and oversight/monitoring of Independent providers; maintain a provider directory for the district; maintain and track training requirement renewal for Independent providers

·        Compose out of home placement requests for central office approval; compose vendor calls for public review, assist with emergency placement needs,  request expansions for difficult to serve individuals including matching potential roommates; set rate for new placements in Office of Licensing Certification and Regulation (OLCR) homes

·        Provide technical assistance to QV/independent providers related to strategies/progress reporting requirements; review billing practices, employee files and policy of QV as directed by Network Supervisor; provide technical assistance to QV and IP providers on billing practices

·        Use FOCUS to determine billing; check time sheets for errors; complete data sheet for time sheets showing hours, days, date, service billed and develop databases and methods for tracking billing; mediate/negotiate in order to problem solve issues

·        Maintain all aspects of the IP files: resolve payment issues with PPL; send withdrawal forms; complete employer of record forms; close out provider files; process amendments to DDD control system; provide information pertaining to certified trainers for IP to utilize in updating their certification requirements, teach skill building classes for IP’s providing habilitation

·        Assist support coordination with identification of potential QV providers (vendor calls/direct referrals) or other resources for identified needs; attend/assist in coordinating pre-placement meetings/post placement meetings

·        Advise Network Supervisor of unusual or extreme problems recognized in course of monitoring and propose solutions; involved in Unusual Incident Report (UIR) investigations and reports, providing information as assigned; follow-up on incidents as part of monitoring and reporting; attends meetings and training

·        Assist Network Supervisor with new provider orientation/readiness reviews and provider meetings

·        Coordinate with Individual Service and Program Plan (ISP) team service provision including planning, referrals, individualized placement as appropriate, design, develop and implement services with ISP team, and evaluate services outcome

·        Develop databases and methods for tracking referrals for service needs; provide GAP follow-up and training to QV and Support Coordination; maintain databases and methods for tracking all residential changes and maintain accurate census; maintain area wait list, update census/vacancy reports, submit monthly vacancy report

·        Complete rate assessments for members using IP; monitor Attendant Care as required by policy


Knowledge, Skills, Abilities/Qualifications/Requirements:

·        Knowledge in 1) Working knowledge of people with developmental disabilities, 2) Community resources, 3) Basic principles and practices of Case Management, 4) Microsoft Word, Outlook, Excel, etc.

·        Skills in 1) Oral and written communication, 2) Interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public, 3) Researching and applying laws, rules, policies and procedures and directives and monitoring and evaluating services

·        Ability to 1) Organize information quickly and logically and remain flexible as priorities change, 2) Adapt and be sensitive to cultural diversity, 3) Maintain and display a professional demeanor, 4) Establish professional partnerships, 5) Develop and maintain provider file documentation, 6) Work effectively with a wide range of personalities and team members

·        Candidate will possess at least one (1) year of experience providing services to individuals with developmental disabilities

·        Requires a valid State-issued driver’s license

·        Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired state employees

·        Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions


We offer a competitive benefits package that is unmatched by the private sector. This includes a full health package, paid time off, 10 holidays per year, Tuition Reimbursement, Ride Share, Public Transit Subsidy, and much more.


Interested? Apply today at For questions about this career opportunity, please call (928) 637-0916. Requests for accommodation(s) can be made by calling this number or by clicking this link to access the ADA Job Board.


Equal Opportunity Employer/Program: Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. Free language assistance for DES services is available upon request.


Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $31,110.14-55,762.93 


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