State of Arizona :

OFFICE OF THE ARIZONA ATTORNEY GENERAL

The Arizona Attorney General's Office Child and Family Protection Division/Child Support Services Section is seeking an Administrative Assistant I.  The position is responsible for answering incoming phone calls; routing calls to appropriate staff member; greeting and assisting the client; organizing and scanning case-related documents into the imaged case file; logging incoming correspondence, including electronic minute entries and legal documents from the process server, into the case management system; documenting and researching returned mail; mailing case related documents to parties; logging cases in and out of the office and creating working files; filing documents in the appropriate working files; gathering and organizing working files for upcoming hearings; cross-referencing cases against calendars provided by the court and case management database; assisting with trial preparation; obtaining documents from court personnel and records department; following through with post-hearing documentation; entering calendar events, deadlines, and case activities into case management database to track progression of activities.  Duties involve reviewing, creating and processing materials and information confidential by Federal and State laws. 

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge needed:

·         Multi-line telephone systems

·         Microsoft Office software and a variety of databases and websites

Skills needed:

·         Excellent interpersonal skills and friendly demeanor

·         Strong customer service skills

·         Effective time management skills

·         Demonstrate clear communication orally and in writing

Abilities needed:

·         Ability to work with interruptions and adapt to changing priorities

·         Ability to work as part of a team

·         Ability to perform detailed work with a high degree of accuracy

·         Ability to exercise good judgment in safeguarding sensitive and confidential information

·         Ability to learn basic legal terminology

·         Ability to learn a variety of computer programs

·         Ability to accurately input documentation into case management system

·         Ability to work independently

·         Ability to analyze and resolve average difficulty problems

·         Ability to plan, analyze and coordinate a variety of activities and establish appropriate priorities

·         Ability to interact positively with client, public and co-workers

APPLICATION PROCESS

All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account.  During all phases of the selection process, people with a disability may request a reasonable accommodation, such as a sign language interpreter, by contacting the AG’s Human Resources office at (602) 542-8056 or via e-mail at [email protected].  The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central, Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000.