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Job Information
Job Title:  APS FIELD INVESTIGATOR 3 
Agency:  DEPARTMENT OF ECONOMIC SECURITY 
Job Reference ID:  59267 
Category:  SOCIAL AND HUMAN SERVICES 
Grade:  18 
Posted Date:  10/16/2020 
Close Date:  10/23/2020 
Job Description



DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona

 

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

 

Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

 

 

APS FIELD INVESTIGATOR 3

Division of Aging and Adult Services (DAAS)

Adult Protective Services (APS)

11420 N. 19th Avenue

Phoenix, Arizona 85029

www.azdes.gov

 

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

 

The Department of Economic Security, Division of Aging and Adult Services, is seeking an experienced and highly motivated individual to join our team as an APS Field Investigator 3 with Adult Protective Services. This position is responsible for:

·     Investigating, assessing, evaluating, documenting, and providing referral of appropriate services for the most complex case investigations involving vulnerable and incapacitated adults, 18 years of age or older, alleged to be abused, neglected and/or exploited.

·       Determining if there is a need for protective and/or social services.

·    Making time sensitive contacts with client and interviewing anyone who may have information regarding the situation.   

·       Writing various assessments and summaries regarding the case.

·       Analyzing a variety of complex documents.

 

Knowledge, Skills, Abilities: 

·     Knowledge of federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment

·       Knowledge of physical behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly

·       Knowledge of case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.)

·       Knowledge of appropriate interventions for a variety of behavioral, developmental, and psychological symptoms

·       Skill in oral and written communication

·       Skill in time management and organization

·       Skill in critical thinking

·       Skill in using computer software packages (e.g., Excel, Word, Google Suite, etc.)

·       Ability to write clear, concise, and accurate reports

·       Ability to quickly assess, prioritize, and process report cases when received

·       Ability to handle clients and callers in a professional, calm manner eliciting information quickly and efficiently

·       Ability to effectively deal with irate or hostile customers or reporters

 

Qualifications: 

·     Requires Bachelor’s Degree in Social Work, Rehabilitation, Criminal Justice or closely related field and 1 year of full case management/investigation experience (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation); OR 1 year of experience as a Human Service Specialist 2 performing full case management/investigation activities noted above; OR 3 years’ experience providing professional case management/investigation activities noted above.

·       Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.

·       Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.

 

Licenses and Certifications:

·       A.R.S. 41-1968 Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults, prior to the start of their employment.

·      In-state travel is required.  The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Individuals may be required to use their personal motor vehicle.

·       Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.

·    Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

 

Why Should You Apply?

 

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

 

·       Affordable Health, Dental, Vision and Life and Disability Insurance

·       10 holidays per year

·       Paid Vacation and Sick time off - start earning it your 1st day

·       Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)

·       Contribute to, and participate in the Arizona State Retirement System

·       Ride Share and Public Transit Subsidy

·       Career Advancement Opportunities

·       Tuition reimbursement

·       Opportunity to work remotely (home office) on an ad-hoc basis

 

Interested?

 

Apply through azstatejobs.azdoa.gov. For questions about this career opportunity, please call DAAS Human Resources at (602) 542-0400 or email [email protected]

 

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602) 542-0400. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.  

 

Equal Opportunity Employer/Program ? Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. ?Free language assistance for DES services is available upon request.

 

 
Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $19.43-19.43 

 

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