Chief People Office :


Job Information
Job Title:  CASE MANAGER 2 
Job Reference ID:  59651 
Grade:  17 
Posted Date:  11/03/2020 
Close Date:  11/11/2020 
Job Description


Your Partner For A Stronger Arizona


DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.


Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.



Division of Developmental Disabilities (DDD)

2500 E. COOLEY ST., SHOW LOW, AZ 85901


Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.


The Department of Economic Security, Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Manager. Click HERE to see a day in the life of a Division of Developmental Disabilities Case Manager

 This position is responsible for:

·        Driving a vehicle to conduct onsite visits to members’ homes, schools and/or program sites to develop relationships and to discuss service needs and supports

·        Developing, writing, reviewing, monitoring, and evaluating Individual Support Plan (ISP) in accordance with mandated timeliness and documenting individual progress and concerns, and completing appropriate referrals to community agencies

·        Researching community for available resources to meet needs identified in ISP and informing member of resource options

·        Facilitating meetings and programming visits to assist with member/family choices; completing referrals for assessed/covered services

·        Collaborating with community agencies to provide assistance, and supporting to members and families in crisis



Knowledge, Skills, Abilities:

·        Knowledge of Health Insurance Portability and Accountability Act (HIPAA)

·        Knowledge of medical and behavioral health issues and terminology

·        Knowledge of methods, procedures, and techniques used in the development of Individual Support Plans (ISP)

·        Knowledge of Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities

·        Knowledge of principles and practices of case management

·        Skills in oral and written communication

·        Skills in developing, evaluating, and maintaining member service plans

·        Skills in interviewing, counseling, and interacting with members and family members

·        Skills in problem identification and resolution

·        Ability to work independently and within diverse work teams

·        Ability to document case files and information within required/mandated timelines

·        Ability to maintain confidentiality





Licenses and Certifications:


·        Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI)
OR Candidate must  have a minimum of two (2) years experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI)

·        Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

·        Arizona Level 1 Clearance Card is required

·        Requires a valid state-issued driver’s license

·        Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions


Why Should You Apply?


We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.


·        Affordable Health, Dental, Vision and Life and Disability Insurance

·        10 holidays per year

·        Paid Vacation and Sick time off - start earning it your 1st day

·        Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)

·        Contribute to, and participate in the Arizona State Retirement System

·        Ride Share and Public Transit Subsidy

·        Career Advancement Opportunities

·        Tuition reimbursement

·        Opportunity to work remotely (home office) on an ad-hoc basis




Apply through For questions about this career opportunity, please call Rose Ibe at (480) 532-8445 or email [email protected].  


Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602 771-2909. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.  


Equal Opportunity Employer/Program ? Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. ?Free language assistance for DES services is available upon request.



Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $37,499.91-44,576.18 


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