Chief People Office :


Job Information
Job Reference ID:  59687 
Grade:  23 
Posted Date:  11/05/2020 
Close Date:   
Job Description


Position Summary

The Human Resources Director oversees the overall provision of Human Resources services, policies, and programs for First Things First, ensuring legal compliance and implementation of the agency’s mission and talent strategy.  In doing so, s/he initiates and leads Human Resources best practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, high standards, goal attainment, and the recruitment, retention and ongoing development of a superior workforce.  S/he coordinates the implementation of services, policies, and programs with the support of Human Resources staff as well as assists and advises agency managers about Human Resources issues.  The Human Resources Director reports to the COO/CFO.

The major areas of oversight include:

  • recruiting and staffing;

  • administering the annual performance assessment;

  • employee orientation, development, and training;

  • employee relations;

  • HRIS (the State’s enterprise system that comprises HR, Payroll, Benefits, and Time and Attendance) administration;

  • compensation, benefits and employee services administration; and

  • legal and regulatory compliance concerns.

Distinguishing Characteristics:

The ideal candidate enthusiastically supports the vision and mission of First Things First and possesses the personal qualities of integrity and credibility. S/he will have extensive management experience with proven leadership. S/he will also have excellent supervisory skills and a collaborative leadership style as well as the ability to develop cooperative relationships with people across a wide network of constituencies and diverse cultures. S/he is able to interact effectively and professionally at all levels and possesses superior communication skills.

Typical Duties and Responsibilities 

Under the guidance of the COO/CFO, the Human Resources Director:

  • Oversees the implementation of Human Resources programs, including monitoring the administration of established standards and procedures and identifying opportunities for improvement.

  • Oversees and manages the work of the Human Resources staff and encourages their ongoing development.

  • Maintains knowledge of all Human Resources policies, programs, and practices and keeps management informed of new trends and developments.

  • Prepares periodic reports for management, as necessary or requested, to track performance.

  • Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the agency.

  • Manages the maintenance of agency data in HRIS, (including the recruitment and the annual performance review portals to ensure all system data is accurate and up-to-date. Utilizes HRIS to support the agency’s recordkeeping and management advantage.

  • Administers the agency wide annual performance review process.

  • Develops and implements First Things First’s annual EEOC (Equal Employment Opportunity Commission) Plan

  • Oversees the in-house employee training system that addresses agency training needs, including a training needs assessment, new employee orientation or onboarding, management development, and measurement of the training’s impact.

  • Assists managers with the selection, and contracting, of external training programs and consultants.

  • Oversees the recruitment and selection for all First Things First staff vacancies and establishes procedures necessary to recruit and hire a superior workforce; serves on the interview panel for senior level positions; and consults with hiring managers on best practices during the hiring process.

  • Partners with management staff to communicate Human Resources policies, procedures, programs and applicable laws.

  • Maintains the agency handbook in accordance with State policies.

  • Determines and recommends employee relations policies and practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.

  • Serves as the chair of the Employee Engagement Implementation Team and works directly with the CEO to guide employee engagement efforts.

  • Conducts investigations of employee complaints or concerns and reviews employee appeals through the agency’s complaint procedures.

  • Monitors and advises managers and supervisors in the agency’s progressive discipline system, and monitors the implementation of a performance improvement process with non-performing employees.

  • Reviews, develops, and guides management recommendations for employment terminations.

  • Monitors all pay practices and systems to ensure compliance with the State’s compensation rules and regulations.

  • Administers the annual Open Enrollment for Benefits process in coordination with the State’s Benefit Services Division ensuring all employees receive timely communication and information regarding benefits enrollment.

  • Ensures compliance with all local, state, and federal laws and regulations, including those related to Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA). 

  • Protects the interests of employees and the agency in accordance with the State’s Human Resources policies and governmental laws and regulations.

  • Assumes other responsibilities as assigned by the COO/CFO.


  • Minimum of a Bachelor's degree or equivalent in Human Resources, Business, or Organization Development; Master’s degree preferred.

  • Progressive leadership experience in Human Resources positions.

  • Training and knowledge in the areas of compensation, employee relations, and training and development.

  • Strong verbal and written communication skills.

  • Excellent interpersonal and coaching skills.

  • Demonstrated ability to lead and develop Human Resources staff.

  • Demonstrated ability to interact effectively with a wide range of diverse individuals.

  • Proficient in a Microsoft Windows and Google environment, including the use of Excel.

  • General knowledge of federal, state and local employment laws and regulations and recommended best practices.

  • Evidence of the practice of maintaining a high level of confidentiality.

  • Excellent organizational skills and ability to adapt to the needs of the agency.

  • Strong time management skills with a proven ability to meet deadlines.


Review of resumes will begin December 1, 2020 and continue until the position is filled. For consideration, please submit cover letter, comprehensive resume and three professional references to:

Job ID # 59687

In the AZ State Personnel System, the position is classified as a Grade 23 and has a hiring salary range of $75,000 to $85,000. The position is not covered under the State of Arizona Merit system rules. The State of Arizona offers an outstanding comprehensive benefits package.

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.  During all phases of the selection process, people with a disability may request a reasonable accommodation, such as a sign language interpreter, by contacting FTF’s Human Resources Office via e-mail at [email protected].

Position Requirements
Position Level:    Hours:   
 Work Arrangement:     Employment Type:   
Hourly Rate:  $0.00 / per hour  Salary:  $75,000.00-85,000.00 


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